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Customer Service is very important, and it plays a role in many industries, such as financial, retail or travel. So having a qualification in customer service will enhance your CV and help you to succeed. This course introduces the fundamentals of excellent customer service and how it can be provided in a range of sectors and situations.
Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.
Those who successfully pass this course will be awarded a Customer Service Diploma. Anyone eligible for certification will receive a free e-certificate.
Customer service skills are important so this course will enhance your CV and can help you advance in many areas, including:
Learners who successfully complete the course will be awarded a Diploma in Customer Service by CPD and iAP.
Who Should Attend
Method of Assessment
Very insightful, good approach to teaching, and thought provoking at the same time. It is worth it.
My experience so far has been great, I’ve purchased amazing course, had a fantastic time and love my course! You couldn’t ask for anything more from 1Training.
although I was confused on how the exams go .. you provided a very good source of education . I just hope you have Written my whole name it my certificate