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A Retail Operations Manager is the person who makes sure that all the stores are staffed correctly, deliver operations manuals to store managers, and also train staff. Overall, they ensure that the stores are running smoothly and efficiently. This course covers retail management and operations management within retail, so you will develop a thorough understanding of how to provide excellent customer service and will also be able to fulfil operations management duties to a high standard.
Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These online courses are open to everyone, all you need is an interest in learning! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.
Please note that the course is based on the standards of the USA.
If you pass the exam successfully then you will be awarded a Retail and Operation Management Certificate.
With this qualification, you could become any of the following:
Learners who successfully complete the course will be awarded a Certificate in Retail and Operations Management by CPD and iAP.
Who Should Attend
Method of Assessment
I am amazed at how systematically this course guides one on retail operations. I am sure whoever enrolls in this course is going to walk away with a heap load of knowledge on proper retail management.
I have recently completed this course and have been very happy with my experience. I learnt a lot during this course and even confirmed things I already knew or changed my views on others. What makes this course so rewarding is that it is all self-taught through all the research involved.
it took a while for me to get into this course but i found the second part with the videos on logistics and operations extremely good and presented in a way that encouraged me to want to continue i have been physically ill every since i started the course and only had a week to really put in the effort to complete it and I;m glad i did as it has given me my motivation back to return to work but a different career and it took away the isolation of being on my own during the day and concentrated my mind