A Retail Operations Manager is the person who makes sure that all the stores are staffed correctly, deliver operations manuals to store managers, and also train staff. Overall, they ensure that the stores are running smoothly and efficiently. This course covers retail management and operations management within retail, so you will develop a thorough understanding of how to provide excellent customer service and will also be able to fulfil operations management duties to a high standard.
Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These online courses are open to everyone, all you need is an interest in learning! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.
If you pass the exam successfully then you will be awarded a Retail and Operation Management Certificate.
With this qualification, you could become any of the following:
|1. Retail Management Essentials|
|Retail and Customer Service|
|Managing Retail Store|
|Human Resource Management in Retail|
|Retail Store Management|
|Retail Information Systems|
|2. Retail Operation Management|
|Introduction to Retail Operation Management|
|Operation Process from the Office|
|Additional Study Materials|
|Additional Study Materials- Retail Management|
|Mock Exam : Retail Management|
|Exam : Retail Management|