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Opera PMS Hotel Booking Software Training

4.6( 78 REVIEWS )
Opera PMS Hotel Booking Software Training

Course Description:

If you want to be a hotel Receptionist then this course is a must. Hotels around the world use Opera PMS Hotel Booking Software, so having this qualification on your CV is highly beneficial and will give you an advantage over your competition. During this course you will become an expert user of the software. This course would be perfect for anyone who has reception experience and needs to get certified.

Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.

*Please note that Opera PMS software is not included with this course

What are the requirements?

  • You must be 16 or over
  • You should have a basic understanding of English and basic IT knowledge
  • You will need a computer or tablet with internet connection and Microsoft Office installed on to it (or access to one)

What skills will I gain?

  • Get to grips with the basics of Opera, like logging in and profile creation
  • Gain a full understanding of the booking process on Opera, like locating, cancelling, and amending reservations
  • Learn to check guests in and out on Opera
  • Develop the ability to carry out cashier functions with Opera
  • Get to know the other functions of Opera, like alerts, room status, and traces
  • Finally, become a master of creating reports on Opera

What is the target audience?

  • This course would be suitable for anyone with reception experience who needs to use Opera
  • This course would also be useful for anyone seeking employment as a Hotel Receptionist, as many hotels use the software

How will I be assessed?

  • At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.

What Certification am I going to receive?

If you pass the exam successfully then you will be awarded a Opera PMS Hotel Software Training Certificate.

Key Features

Gain an accredited UK qualification

Access to excellent quality study materials

Learners will be eligible for TOTUM Discount Card

Personalized learning experience

One year’s access to the course

Support by phone, live chat, and email

Upon the successful completion of the course, you will be awarded the “Certificate in Opera PMS Hotel Booking Software Training”.


Upon the successful completion of the course, you will be awarded the “Certificate in Opera PMS Hotel Booking Software Training”.


Course Curriculum Total Units : 21
1. Opera Log In and Log Out, Main Screen
Opera Log In and Log Out, Main Screen
2. Profile Creation and Amendments
Profile Creation and Amendments
3. Profile Notes
Profile Notes
4. Finding Reservations – 2 ways
Finding Reservations – 2 ways
5. Rate Query Screen
Rate Query Screen
6. Creating Reservation
Creating Reservation
7. Preferences and Features Requests
Preferences and Features Requests
8. Amending Reservation
Amending Reservation
9. Cancelling Reservation
Cancelling Reservation
10. Check In (2 Ways)
Check In (2 Ways)
11. Check out
Check out
12. Cashiering Posting Charges
Cashiering Posting Charges
13. Cashiering Splitting and Transferring Charges
Cashiering Splitting and Transferring Charges
14. Cashiering Routing
Cashiering Routing
15. Alerts
16. Traces
17. Room Status, Out of Order and Out of Service
Room Status, Out of Order and Out of Service
18. Opera Reports
Opera Reports
Mock Exam
Mock Exam: Opera PMS
Final Exam
Exam: Opera PMS
Certificate Download Guide
Certificate Download Guide
WhatsApp chat