Hotel Receptionist and Opera PMS Hotel Booking Software

Course Description:

This Hotel Receptionist & Opera PMS Hotel Software Training course will teach you the basic office skills necessary to excel as a Hotel Receptionist. Build knowledge at your own pace and study various subjects, such as Microsoft Office, Telephone etiquette, the reservation process, and database management.

Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.

What are the requirements?

• You must be 16 or over
• You should have a basic understanding of English and basic IT knowledge
• You will need a computer or tablet with internet connection and Microsoft Office installed on to it (or access to one)

What skills will I gain?

• Produce standard documents and learn how to handle difficult customers
• Gain practical knowledge of communication over the telephone
• Become a master of Microsoft Office and Social Media handling
• Understand accurate data management and record keeping
• Learn how to efficiently arrange travel and accommodation
• Learn best practice for management and customer service

What is the target audience?

• Job hunters & School leavers
• College or University student & graduates

How will I be assessed?

• At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
• Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.

What Certification am I going to receive?

If you pass the exam successfully then you will be awarded a Hotel Receptionist & Opera PMS Hotel Software Training Certificate.

What careers can I get with this qualification?

With this diploma, you are able to fulfil various roles, such as:

• Switchboard Operator
• Front Desk Operator
• Front Desk Supervisor
• Front Desk Manager
• Hotel Receptionist