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Diploma in Soft Skills - Level 4

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Diploma in Soft Skills Level 4


Soft skills refer to the characteristics, attitudes, attributes and personality traits of an individual which is required to succeed in their career and life. Soft skills are important for an individual to interact with people in the society and in the workplace. Employers look for prominent soft skills in an individual while recruiting so that they can contribute to the success of the organization in the long run through leadership, team work and effective communication.

Soft skills are very important if you aim to succeed and progress in your career. Some people are born with certain soft skills, while some others have to develop their soft skills through proper training and guidance. Therefore, this soft skills training course is here to help you develop your soft skills in order attain success in your career and life. You will be taught on soft skills and the importance of soft skills to an individual through this course. You will also be trained on how to develop your personality, team building skills, leadership skills, thinking skills and problem solving skills through this diploma.

Since soft skills are important for every individuals irrespective of their profession, this diploma will qualify you for any job position you desire. However, you can easily land a job in human resource through this diploma as soft skills are relatively important while dealing with human resource. 

Why consider 1training?

As improvements and advancements are made in technology, online courses are no longer just conventional means of studying at affordable costs. In many aspects online training offers superiority to traditional learning. There is an effectiveness and convenience that traditional learning cannot provide. The overall convenience and flexibility makes it a superior learning method.

1Training offers the most convenient path to gain an internationally recognised qualification that will give you the opportunity to put into practice your skill and expertise in an enterprise or corporate environment. You can study at your own pace at 1Training and you will be provided with all the necessary material, tutorials, qualified course instructor and multiple free resources which include Free CV writing pack, Nus Discounted Card, Free career support and course demo to make your learning experience enriching and more rewarding. 

Learning outcomes

  • Learn about soft skills and the need for soft skills in an individual.
  • Understand about personality development and the ways in which to develop one’s personality.
  • Gain an insight into communication, communication skills and the ways to overcome communication barriers.
  • Gain an understanding of interpersonal relationship and the importance of it to an individual.
  • Learn in-depth about time management, leadership, team building and stress management and the importance of managing them to an individual.
  • Understand about presentation skills, thinking skills and problem solving skills and the ways to improve them. 

Access duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The content will be accessible to you 24/7. The course is self-paced and you can complete it in stages, revisiting the lectures at any time. 

Who is this course aimed at?

This diploma will benefit anyone irrespective of their professional and academic background. However, this diploma may mainly benefit job seekers and employees in the human resource field. 

Entry requirements

  • You must be 16 years of age or more
  • You should have a basic understanding of numeracy, English language and ICT 

Method of assessment

  • At the end of the Diploma in Soft Skills – Level 4 program learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.


Those who successfully complete the exam will be awarded the Diploma in Soft Skills – Level 4 professional qualification.

Awarding body

The certificate will be awarded by CPD and iAP. This internationally recognised qualification will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise. 

Progression and career path

Once you successfully complete this diploma, you will be eligible to apply for any job position of your choice. However, this diploma is ideal to get you a job position in the human resource field. If you are already an employee in the human resource department, this diploma will help you in demanding for salary increments and job promotions from your organization. Few of the job positions you can qualify for with this diploma, along with the average UK salary per annum according to, is given below,

  • Human resource manager – £35,407 per annum
  • Human resource administrator – £19,649 per annum
  • Human resource advisor – £26,851 per annum
  • Human resource director – £68,509 per annum 

Other benefits

  • Written and designed by the industry’s finest experts with over 15 years of experience
  • Repeat and revise all your lectures and enjoy a personalised learning experience
  • Unlimited 12 months access from anywhere, anytime 
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Practice exams to ensure you are 100% ready
  • Eligible for a TOTUM discount card

Key Features

Gain an accredited UK qualification

Access to excellent quality study materials

Learners will be eligible for TOTUM Discount Card

Personalized learning experience

One year’s access to the course

Support by phone, live chat, and email

Upon the successful completion of the course, you will be awarded the “Diploma in Soft Skills – Level 4”.


Upon the successful completion of the course, you will be awarded the “Diploma in Soft Skills – Level 4”.


Course Curriculum Total Units : 19
1: Introduction to Soft Skills
Introduction to Soft Skills
2: The Need for soft skills
The Need for soft skills
3: Personality Development
Personality Development
4: Communication Skills
Communication Skills
5: Overcoming barriers to communication
Overcoming barriers to communication
6: Interpersonal Relationships
Interpersonal Relationships
7: Team Building
Team Building
8: Leadership
9: Time Management
Time Management
10: Presentation Skills
Presentation Skills
11: Managing stress
Managing stress
12: Thinking skills
Thinking skills
13: Problem Solving
Problem Solving
14: Decision Making Skills
Decision Making Skills
15: Employment Communication
Employment Communication
16: Workplace Etiquette
Workplace Etiquette
Mock Exam
Mock Exam : Diploma in Soft Skills – Level 4
Exam : Diploma in Soft Skills – Level 4
Certificate Download Guide
Certificate Download Guide
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