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Diploma in Hotel Management and Opera PMS Software Training - Level 3

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126 STUDENTS
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Overview

This course calls out for all individuals aspiring to get into or already in the hotel/hospitality industry to up your skills in hotel management and Opera PMS software. All the modules of this course have been specifically designed by our tutors themselves to educate you on everything needed for a career in hotel/hospitality industry. All you need to enroll in this course is a qualification at level 2 or above in a related disciple, and watch how this course makes you a skilled individual with a great grip on Opera PMS software.

This course will first give you a brief idea on the hotel/hospitality industry as a whole and then will train you on how to deal with the guests in a courteous and polite manner to gain their loyalty and trust. The customer service aspect of a hotel industry will also be given the spotlight through this course, followed by insightful modules that will develop your skills on customer booking, reservation, check-ins, check-outs and many more that are needed to work in the front office.

This course is a complete package that will not only provide you with the knowledge and skills on hotel management, but will also guide you on how to gain employment within the industry. This course will also specifically focus on the Opera PMS hotel software and its functionality, which is quite popular in the hotel industry, to thoroughly prep you up for a career within the industry. By the time you are done with this course, you will walk away as an expert in Opera PMS software and on hotel management to take your career to the next level.

The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This means that Global Edulink* has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Global Edulink* to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current qualifications. Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

1Training is an approved reselling partner for Quality Licence Scheme courses under Global Edulink

Why study at 1Training ?

1Training offers the most convenient path to gain skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at 1Training and you will be provided with all the necessary material which includes Free CV writing pack to make your learning experience enriching and rewarding.

What Will I Learn?

  • Learn what it takes to deal with guests’ questions and queries, while working in the front of house operations.
  • Learn what truly exceptional customer service is in the hotel industry and take your career to the next level.
  • Learn how to take the necessary steps to gain employment in the hotel industry.
  • Become an expert when using Opera PMS software training.
  • Gain a clear understanding of your job role in the hotel industry.
  • Take your educational knowledge in hotel management to the next level.
  • Learning Opera PMS Hotel Front Desk software and its functionality.
  • Develop skills working in hotel front desk including customer booking, reservation, check in, checkout and many more.

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Key Features

Gain an accredited UK qualification

Access to excellent quality study materials

Learners will be eligible for TOTUM Discount Card

Personalized learning experience

One year’s access to the course

Support by phone, live chat, and email

  • Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
  • A qualification at level 2 or above in any discipline.
  • Hotel Managers, Supervisors and others in the hotel industry
  • Anyone who wants to learn about hotel management

This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Option 1 – Quality Licence Scheme Certification

At the Completion of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Certification Fee (Printed Quality Licence Scheme Certificate) – £49

 

Option 2 – CPD Accredited Certificate

Learners who complete the course successful will receive a CPD Accredited Certificate.

Certification Fee (E Certificate/ PDF Copy) – Free

Certification Fee (Printed Certificate/ Hard Copy) – £39

Course Code: QLS-03794

Awarding body (Accreditation)

Quality Licence Scheme have long-established reputations for providing high quality vocational qualifications across a wide range of industries. Quality Licence Scheme combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, Quality Licence Scheme also offers qualifications for all ages and abilities all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Progression and Career Path

On the successful completion of this course, you will be qualified to work for a range of jobs in the hotel or hospitality industry. You can also use this certificate to follow up on the other related courses or to make substantial progress in your career. Given below are some of the jobs this certificate will qualify you for, along with the average UK salary per annum according to https://www.payscale.com,

  • Hotel Manager – £26,809 per annum
  • Front of House Manager – £24,064 per annum
  • Hotel Receptionist – £16,116 per annum
  • Public Relations Coordinator – £24,889 per annum
  • Customer Service Associate – £18,802 per annum
  • Customer Service Representative – £17,907 per annum

Other Benefits

  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Unlimited 12 months access from anywhere, anytime
  • Excellent Tutor Support Service (Monday to Friday)
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for a TOTUM discount card
  • Free Career Support Service
  • 25% Discount on personal Statement and covering letter writing service
  • Free Access to Over 150 courses for 2 days (48 hours)
  • Free access to course before you purchase (For selected courses only)
  • Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
  • A qualification at level 2 or above in any discipline.
  • Hotel Managers, Supervisors and others in the hotel industry
  • Anyone who wants to learn about hotel management

This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Option 1 – Quality Licence Scheme Certification

At the Completion of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Certification Fee (Printed Quality Licence Scheme Certificate) – £49

 

Option 2 – CPD Accredited Certificate

Learners who complete the course successful will receive a CPD Accredited Certificate.

Certification Fee (E Certificate/ PDF Copy) – Free

Certification Fee (Printed Certificate/ Hard Copy) – £39

Course Code: QLS-03794

Awarding body (Accreditation)

Quality Licence Scheme have long-established reputations for providing high quality vocational qualifications across a wide range of industries. Quality Licence Scheme combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, Quality Licence Scheme also offers qualifications for all ages and abilities all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Progression and Career Path

On the successful completion of this course, you will be qualified to work for a range of jobs in the hotel or hospitality industry. You can also use this certificate to follow up on the other related courses or to make substantial progress in your career. Given below are some of the jobs this certificate will qualify you for, along with the average UK salary per annum according to https://www.payscale.com,

  • Hotel Manager – £26,809 per annum
  • Front of House Manager – £24,064 per annum
  • Hotel Receptionist – £16,116 per annum
  • Public Relations Coordinator – £24,889 per annum
  • Customer Service Associate – £18,802 per annum
  • Customer Service Representative – £17,907 per annum

Other Benefits

  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Unlimited 12 months access from anywhere, anytime
  • Excellent Tutor Support Service (Monday to Friday)
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for a TOTUM discount card
  • Free Career Support Service
  • 25% Discount on personal Statement and covering letter writing service
  • Free Access to Over 150 courses for 2 days (48 hours)
  • Free access to course before you purchase (For selected courses only)
Course Curriculum Total Units : 7
1: The Hotel Industry
The Hotel Industry
2: Front of House Operations
Front of House Operations
3: What it Means to Be in the Hotel Industry
What it means to be in the Hotel Industry
4: Running a Hotel Business
Running a Hotel Business
5: Working in the Hotel Industry
Working in the Hotel Industry
Opera PMS Training
Opera PMS Training
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