• No products in the basket.

Advanced Diploma in Office Administration - Multi Skills

4.4( 10 REVIEWS )


The Multitasking Office Administrator course has been designed for ambitious professionals, both newcomers and existing alike to discover how you can begin a new career or take your current administrative career to the next level. If you are interested in climbing the career ladder, this course is perfect for you.

Developing a comprehensive understanding of key office administrator tasks will improve and enhance your career prospects across both public and private sectors. On a global level, administrative specialist qualifications will be favoured by employers.

At the heart of every successful Company lies high quality administration. In modern times where employment has given way to automation, a qualified multitasking office administrator is still required to plan, implement, manage and oversee every essential component of the entire operation.

This exclusive Multitasking Office Administrator course will provide learners with an essential theoretical and practical foundation on the administrative role. The career you’ve been dreaming of could be at your fingertips.

Why Consider 1Training?

As improvements and advancements are made in technology, online courses are no longer just conventional means of studying at affordable costs. In many aspects online training offers superiority to traditional learning. There is an effectiveness and convenience that traditional learning cannot provide. The overall convenience and flexibility makes it a superior learning method.

1Training offers the most convenient path to gain an internationally recognised qualification that will give you the opportunity to put into practice your skill and expertise in an enterprise or corporate environment. You can study at your own pace at 1Training and you will be provided with all the necessary material, tutorials, qualified course instructor and multiple free resources which include Free CV writing pack, Nus Discounted Card, Free career support and course demo to make your learning experience enriching and more rewarding.

Skills You Will Develop

  • Office Administration and Reception skills
  • Bookkeeping and Payroll Skills
  • MS Office Skills (2016)
  • Time Management Skills
  • Human Resource Management and Leadership Skills

Course Benefits

  • The course will give learners the opportunity to improve these 5 necessary skills that will give you a competitive advantage at job interviews.
  • The course will teach you Quickbooks and Sage 50, two accounting software that are not generally included in a standard Office Administrator Course. You will gain a good all round understanding of how to provide accounting duties to the highest standard. You will learn to accurately manage invoices and sales, produce financial reports and manage VAT records. These skills will add huge value to your current employment or if you are seeking that much sought-after promotion.
  • Without Human Resources, a business will not be able to function. HR is all about supervising day to day activities and having an enormous impact on the success of the business. The course will give you a comprehensive understanding of the recruitment process, training, performance management and leading the team.
  • Become proficient in MS Office in the most efficient and practical way by learning the concepts of Word, Excel and Powerpoint.
  • Good time management will enhance your professional life. Not only will you learn to stick to your schedule but you will become more productive and produce quality results. Learn the core principles of good time management skills and how to attain a healthy work-life balance.

Entry Requirements

  • Basic knowledge of English, Maths and ICT

Who is this Course for?

  • Administrative Assistants
  • Anyone interested in expanding their administrative knowledge and skills
  • Secretary
  • HR Personnel
  • Finance Assistant

Access Duration

The course will be directly delivered to you, and you will have unlimited access 24/7. You have 12 months access to the online learning platform from the date you joined the course, and you can do it from anywhere, anytime.

Method of Assessment

  • At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.At the end of each course you will be required to take a multiple choice question assessment test. The multiple choice question assessment will be automatically marked with learners receiving an instant grade.


Those who successfully complete the exam will be awarded a certificate in Advanced Diploma in Office Administration.

Awarding Body

The certificate will be awarded by CPD and iAP. This internationally recognised qualification will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an established organisation.

Career Path and Salary

Once you successfully complete the exam you will be qualified to work in the following position.

Office Administrator

qualification will also put you in line to demand a higher salary or job promotion. The average UK salary for an Office Administrator is £17,158 per year according to

Key Features

Gain an accredited UK qualification

Access to excellent quality study materials

Learners will be eligible for TOTUM Discount Card

Personalized learning experience

One year’s access to the course

Support by phone, live chat, and email

Learners who successfully complete the course will be awarded an Advanced Diploma in Office Administration – Multi Skills by CPD and iAP.


Learners who successfully complete the course will be awarded an Advanced Diploma in Office Administration – Multi Skills by CPD and iAP.


Course Curriculum Total Units : 104
Module 1: Office Administration And Reception Skills
1.1 Business Reports And Letter Writing
Business Writing Skills
Introduction to Business Report Writing
Exploring Reports
How to Prepare for Writing
Exercise Files: Business Report Writing
1.2 E-mails Writing Tips
Introduction to Effective Email Writing
Writing Email Messages
Email Manners
1.3 Typing Speed Development
Effective Typing
1.4 Tips For Speed Reading
Tips for Speed Reading
Module 2: Bookkeeping And Payroll Skills
2.1 Bookkeeping
Introduction to Accounting
Financial & Managerial Accounting
➤ 2.1.1 Quickbooks For Payroll Management
Introduction to QuickBooks
Setting up the Employee Payroll
Running the Payroll
Exercise Files: QuickBooks for Payroll Management
➤ 2.1.2 Invoicing/petty Cash
Invoicing and Petty cash
2.2 Sage 50 Computerised Accounting
➤ 2.2.1 Configuration Of Sage 50 Software(introduction To Sage 50)
Company Settings
Save, Back up and Rebuild Data
Set financial year and change program date
➤ 2.2.2 Use Chart Of Accounts
Enter, Amend & delete chart of accounts
➤ 2.2.3 Create And Maintain Nominal Accounts
Plan & post balance on nominal accounts
Create, amend & delete nominal accounts
➤ 2.2.4 Dealing With Customers
Enter customer details
Process sales invoices & credit notes
Enter receipts from customers
➤ 2.2.5 Dealing With Suppliers
Enter supplier details
Process of purchase invoices & credit notes
Enter payments to suppliers
➤ 2.2.6 Cash Receipts
Process & enter cash receipts
➤ 2.2.7 Cash Payments
Process & enter cash payments
➤ 2.2.8 Bank Transfer
Transfer money to business bank account
Transfer money from bank account to petty cash
➤ 2.2.9 Extract Reports
Trial balance, supplier & customer activity, customer & supplier details & nominal ledgers
Module 3: Ms Office Skills (2016)
3.1 Microsoft Word
Introduction to Microsoft Word
First Step to MS Word
Text Editing & Formatting
Formatting Paragraph and Pages
Creating Styles, Themes, Number and Bullets
Columns & Tables
Macros and Proofing
Sharing and Reviewing Documents
Modify Word Document
Exercise Files: Microsoft Word 2016
3.2 Microsoft Excel
Getting Started with Microsoft Excel
Data Entering
Creating Formulas and Functions
Worksheet Views, Multiple Worksheets and Workbooks
IF, VLOOKUP, and Power Functions, Security & Sharing
Data Management, Data Analysis Tools
PivotTables & Macros
Exercise Files: Microsoft Excel 2016
3.3 Microsoft Powerpoint
Getting Started with Microsoft PowerPoint
Working with Presentations & Slides
Adding Pictures & Contents to Slides
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
Preparing & Delivering Speech
Reusing and Sharing Presentations
Exercise Files: Microsoft PowerPoint 2016
3.4 Microsoft Outlook
Getting Started with Outlook
Adding and Connecting Accounts, Reading & Organizing Mails
Creating and Sending Mail, Creating and Working with People
Working with Delegates & Calendars
Creating Tasks and Notes, Working with Outlook Data
3.5 Microsoft Access
Introduction to MS Access
Creating Tables & Setting up Properties
Creating Forms & Reports
Working with Macros, Integrating Access with Office Suite
Database Management
Exercise Files- Microsoft Access 2016
Module 4: Time Management Skills
4.1 Time Management Fundamentals
Introduction to Time Management Fundamentals
Productivity Principles
Time Management Process
Budgeting the Time
Exercise Files- Time Management Fundamentals
4.2. Time Management Tips
Time Management Tips
4.3 Manage Time
The Tests of Time
How to Stop Wasting Your Time
How to Become a Time Manager
4.4 Managing Your Time
Managing Your Time
➤ 4.4.1 Successful Time Management Process
Successful Time Management Process
➤ 4.4.2 Time Management Skills
Time Management Skills
➤ 4.4.3 Time Management With Outlook
Diary and Time Management with Outlook
➤ 4.4.4 Time Management For Sales Professionals
Time Management for Sales Professionals
➤ 4.4.5 Time Management For Lawyers
Time Management for Lawyers
➤ 4.4.6 Time Management For Nurses
Time Management for Nurses
Module 5: Human Resource Management And Leadership Skills
5.1 Hr Management
Overview of Human Resource Management
Forecasting Demand and Cultural Diversity
Job Analysis and Selection
Compensation and Benefits
Personal and Professional Development
Employee Performance Appraisal
Human Resource Legislations
5.2 Leadership Skills
Employee Motivation
Motivation Theories
Employee Motivation Strategies
Team Development and Team Work
➤ Additional Study Materials
Module Handouts- HR Management
Additional Study Materials – HR Management
Mock Exam
Mock Exam : Advanced Diploma in Office Administration – Multi Skills
Final Exam
Exam : Advanced Diploma in Office Administration – Multi Skills
WhatsApp chat
Mid Month Offer – Up to 95% OFF !!
Use code SAVE95 | SAVE90 or SAVE80 at checkout