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ITIL® 4 Foundation Interactive Edition Demo

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Experience Interactive and Gamified Learning – Free 7-Day Access

Transform Your Learning Experience with Our Free ITIL® 4 Foundation Demo

Dive into the world of IT service management with our FREE 7-day access to the ITIL® 4 Foundation Gamified Certification course. Get unlimited access to 100% of the course content and see firsthand how our gamified and interactive learning materials can revolutionize your educational journey. Please note that the official exam voucher is not included in this demo and needs to be purchased separately or is available in the full paid course.

 

Why Choose Our ITIL® 4 Foundation Free Demo?

Gamify Your Learning Path

Engage in a uniquely interactive learning experience with our gamification features that keep the content lively and enjoyable. The gamified structure of the course ensures that you remain motivated and committed to your studies through:

  • Points, Badges, and Leaderboards: Track your progress and compete with fellow learners.
  • Interactive Quizzes and Activities: Master key concepts with pop-up quizzes, multiple-choice questions (MCQs), and fill-in-the-blanks.
  • Instant Feedback: Receive immediate responses to your answers, helping you improve continuously.

 

Comprehensive Interactive Learning

Our course is built on interactive elements designed to enhance your understanding and retention of ITIL® 4 principles. Experience an engaging and practical approach to learning.

  • Key Diagrams Identification: Visualize and internalize important concepts.
  • Practical Case Studies: Explore real-world applications of the ITIL® 4 framework.
  • Simulated Scenarios: Practice and apply your knowledge in a risk-free environment.

 

Flexible and Time-Efficient

Study at your own pace and convenience. Our online platform is designed to fit seamlessly into your busy schedule, making it easier for you to achieve your educational goals.

  • Self-Paced Learning: Control your learning journey and balance your studies with everyday life.
  • Time-Efficient Training: The interactive nature reduces the need for extensive revision.

What’s Included in Your 7-Day Free Trial:

  • Full Access to All Interactive Modules: Explore all the elements of our comprehensive ITIL® 4 course.
  • Engaging Videos and Simulations: Learn through practical, interactive content.
  • Instant Performance Feedback: Improve as you go with immediate reactions to your activities.
  • No Obligations: Enjoy complete access for 7 days without any commitment.

 

Start Your Path Towards ITIL® Mastery

The ITIL® 4 Foundation certification is the foundational step for IT professionals seeking to excel in IT service management. Use our free demo to understand how our interactive and gamified training can prepare you for the certification and its career-boosting potential.

Important: Our full course offers exam vouchers and certifications upon completion, available through our paid packages.

 

Please Note: This demo does not include official exam vouchers. These are available with the paid course package. The demo course access expires 7 days after enrolment. For more information on our paid course and its benefits, please visit 1Training.

Why 1Training?

At 1Training, we’re committed to providing an exceptional education experience that adapts to the digital age. Our gamified and interactive materials are designed to keep you engaged and motivated, ensuring a memorable and effective learning journey.

  • Accredited by AXELOS: Gain confidence with an industry-recognized credential.
  • Highly Rated: Valued by thousands of learners for our quality content and support.
  • Exceptional Support: Benefit from our dedicated customer service and tutors ready to guide you.

 

Ready to Experience the Future of IT Learning?

Join the ranks of IT professionals who have advanced their careers with 1Training. Enroll now to enjoy 7 days of FREE, unlimited access to our dynamic ITIL® 4 Foundation course!

Start Your Free Trial Today!

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Unlock Your IT Potential with the Free ITIL® 4 Foundation Gamified Demo Course on 1Training!

 

Learning outcomes

  • Understand the key concepts and principles of the ITIL® 4 framework.
  • Explore the seven guiding principles of service management and its application in different contexts.
  • Learn how each dimension contributes to service management practices.
  • Explain how activities within the service value chain contribute to the creation of value.
  • Implement ITIL practices to improve service management within an organisation.
  • The ability to align IT services with business objectives.

 

Meet an Industry Expert

Meet Ian MacDonald, the accomplished Director of Edenfield IT Consulting. With over 40 years of experience in the industry, Ian is a seasoned ITIL® veteran who has achieved international recognition for his thought leadership. Since 2015, Ian has been instrumental in creating and delivering ITIL® training materials and providing ITIL® consulting services to organisations worldwide. His illustrious career includes prominent leadership roles at reputable organisations such as Barclays, IBM, and The Corporate IT Forum. As a Chartered IT Professional, author, and IT award winner (PSMA – 2020, 2021, 2022, ITSMF – 2015), Ian is known as an industry leader in IT Service Management. He is also a regular contributor and speaker at industry bodies and forums on IT best practices. Ian has a passion for technology and a proven track record in managing teams, driving business growth, and developing successful strategies in highly competitive markets. As an established ITSM consultant and trainer, he helps organisations adopt and adapt IT best practices.

 

Awarding Organisation

AXELOS

Established in 2013, AXELOS is a joint venture between the UK’s Cabinet Office and Capita PLC. As a global leader in workplace best practices, AXELOS is responsible for renowned methodologies such as PRINCE2®, ITIL® 4, and MSP®. AXELOS provides training and certification for organisations and individuals across sectors, in no less than 200 countries and 23 languages. Their established guidance continues to unlock potential worldwide. With AXELOS, you can stay ahead of the game. 97% of organisations and 84% of individuals attest to the positive impact of the AXELOS certification.

Source: AXELOS, 2023

Key Features

Gain an accredited UK qualification

Access to excellent quality study materials

Learners will be eligible for TOTUM Discount Card

Personalized learning experience

One year’s access to the course

Support by phone, live chat, and email

  • There are no formal prerequisites to enrol for the ITIL® 4 Foundation Gamified Certification.

 

The ITIL® 4 Foundation Gamified Certification is designed for individuals seeking top-level positions in IT service management.

  • IT Service Managers
  • IT Service Desk Managers
  • IT Operations Managers
  • IT Professionals
  • IT Managers
  • Business Managers
  • IT Auditors
  • Compliance Professionals
  • IT Consultants

Exam format:

  • Multiple-choice
  • 60 minutes
  • 40 questions
  • 26 out of 40 marks required
  • Pass mark 65%
  • Closed book (no materials allowed)

 

To earn your ITIL® 4 Foundation Certification by AXELOS, you must complete the official exam available with the paid course.

Academic Progression

Learners can progress to;

  • ITIL® Practitioner Certification
  • ITIL® Managing Professional
  • ITIL® Strategic Leader
  • ITIL® Master

Career Path

Get Certified in ITIL® 4

Obtaining an ITIL® 4 Foundation Certification marks a key transformation in your career, positioning you as a qualified IT professional. As a certified professional, you’ll be equipped with the skills necessary to enhance service delivery, streamline processes, and support business objectives. The ITIL® 4 Foundation Certification opens up exciting opportunities in IT service management. With this qualification, you’ll be prepared to take on diverse roles such as an IT Service Desk Technician, IT Support Analyst, Service Delivery Manager, or Change Manager. Each of these roles is important to maintaining and improving IT services. Furthermore, the certification significantly enhances your employability. Employers value ITIL®-certified professionals. This recognition gives you a distinct advantage in the job market, setting you apart from non-certified candidates. Moreover, the credential has the potential to increase your earning potential.

Here are some career prospects you can pursue, along with the average UK salary per annum (approximately) according to Glassdoor.

  • IT Manager- £85,000
  • IT Consultant – £81,000
  • IT Service Manager – £79,000
  • Business Manager – £78,000
  • IT Service Desk Manager – £77,000
  • Project Manager – £76,000

 

  • There are no formal prerequisites to enrol for the ITIL® 4 Foundation Gamified Certification.

 

The ITIL® 4 Foundation Gamified Certification is designed for individuals seeking top-level positions in IT service management.

  • IT Service Managers
  • IT Service Desk Managers
  • IT Operations Managers
  • IT Professionals
  • IT Managers
  • Business Managers
  • IT Auditors
  • Compliance Professionals
  • IT Consultants

Exam format:

  • Multiple-choice
  • 60 minutes
  • 40 questions
  • 26 out of 40 marks required
  • Pass mark 65%
  • Closed book (no materials allowed)

 

To earn your ITIL® 4 Foundation Certification by AXELOS, you must complete the official exam available with the paid course.

Academic Progression

Learners can progress to;

  • ITIL® Practitioner Certification
  • ITIL® Managing Professional
  • ITIL® Strategic Leader
  • ITIL® Master

Career Path

Get Certified in ITIL® 4

Obtaining an ITIL® 4 Foundation Certification marks a key transformation in your career, positioning you as a qualified IT professional. As a certified professional, you’ll be equipped with the skills necessary to enhance service delivery, streamline processes, and support business objectives. The ITIL® 4 Foundation Certification opens up exciting opportunities in IT service management. With this qualification, you’ll be prepared to take on diverse roles such as an IT Service Desk Technician, IT Support Analyst, Service Delivery Manager, or Change Manager. Each of these roles is important to maintaining and improving IT services. Furthermore, the certification significantly enhances your employability. Employers value ITIL®-certified professionals. This recognition gives you a distinct advantage in the job market, setting you apart from non-certified candidates. Moreover, the credential has the potential to increase your earning potential.

Here are some career prospects you can pursue, along with the average UK salary per annum (approximately) according to Glassdoor.

  • IT Manager- £85,000
  • IT Consultant – £81,000
  • IT Service Manager – £79,000
  • Business Manager – £78,000
  • IT Service Desk Manager – £77,000
  • Project Manager – £76,000

 

Course Curriculum Total Units : 72
Getting Started
Introduction 00:02:00
Process Guidance Document for PeopleCert Learner
Module 1 - Introduction to ITIL® 4
Unit 1.1 – What is ITIL®? 00:02:00
Lecture Notes – What is ITIL®
Unit 1.2 – ITIL® 4 Qualification Scheme 00:02:00
Lecture Notes – ITIL® 4 Qualification Scheme
Unit 1.3 – ITIL® 4 Exam Format 00:02:00
Lecture Notes – ITIL® 4 Exam Format
Module 2 - IT Service Management
Unit 2.1 – Definitions 00:18:00
Lecture Notes – Definitions
Unit 2.2 – Definitions Continued 00:21:00
Lecture Notes – Definitions Continued
Unit 2.3 – Creating Value with Services 00:24:00
Lecture Notes – Creating Value with Services
Unit 2.4 – Service Relationships 00:20:00
Lecture Notes – Service Relationships
Unit 2.5 – IT Service Management Summary 00:03:00
Lecture Notes – IT Service Management Summary
Module 3 - ITIL® Guiding Principles
Unit 3.1 – ITIL® Guiding Principles 00:37:00
Lecture Notes – ITIL® Guiding Principles Summary
Unit 3.2 – ITIL® Guiding Principles Continued 00:22:00
Lecture Notes – ITIL® Guiding Principles Continued
Unit 3.3 – ITIL® Guiding Principles Summary 00:06:00
Lecture Notes – ITIL® Guiding Principles Summary
Module 4 - The Four Dimensions of Service Management
Unit 4.1 – The Four Dimensions of Service Management 00:28:00
Lecture Notes – The Four Dimensions of Service Management
Unit 4.2 – The Four Dimensions of Service Management Continued 00:14:00
Lecture Notes – The Four Dimensions of Service Management Continued
Unit 4.3 – Value Streams & Processes Dimension 00:04:00
Lecture Notes – Value Streams & Processes Dimension
Unit 4.4 – The Four Dimensions of Service Management Summary 00:02:00
Lecture Notes –The Four Dimensions of Service Management Summary
Module 5 - ITIL® Service Value System
Unit 5.1 – Service Value System (SVS) 00:11:00
Lecture Notes – Service Value System (SVS)
Unit 5.2 – ITIL® Service Value System Summary 00:04:00
Module 6 - ITIL® Service Value Chain
Unit 6.1 – Service Value Chain (SVC) 00:19:00
Lecture Notes – ITIL® Service Value Chain
Unit 6.2 – Service Value Chain (SVC) Continued 00:19:00
Lecture Notes – Service Value Chain (SVC) Continued
Unit 6.3 – ITIL® Service Value Chain Summary 00:02:00
Lecture Notes – ITIL® Service Value Chain Summary
Module 7 - ITIL® Practices
Unit 7.1 – ITIL® Practices 00:19:00
Lecture Notes – ITIL® Practices
Unit 7.2 – ITIL® Practices Continued 00:19:00
Lecture Notes – ITIL® Practices Continued
Unit 7.3 – Service Configuration Management 00:18:00
Lecture Notes – Service Configuration Management
Unit 7.4 – ITIL® Practices Summary 00:05:00
Lecture Notes – ITIL® Practices Summary
Module 8 - Key ITIL® Practices in Detail
Unit 8.1 – Continual Improvement 00:48:00
Lecture Notes – Continual Improvement
Unit 8.2 – Incident Management 00:30:00
Lecture Notes – Incident Management
Unit 8.3 – Problem Management 00:41:00
Lecture Notes – Problem Management
Unit 8.4 – Service Request Management 00:16:00
Lecture Notes – Service Request Management
Unit 8.5 – Automated Workflows 00:38:00
Lecture Notes – Automated Workflows
Unit 8.6 – Service Level Management 00:18:00
Lecture Notes – Service Level Management
Unit 8.7 – Key ITIL® Practices in Detail Summary 00:01:00
Lecture Notes – Key ITIL® Practices in Detail Summary
Module 9 - Examination Guidelines
Unit 9.1 – Examination Guidelines 00:04:00
Lecture Notes – ITIL® 4 Foundation – Examination Guidelines
Mock Exams
Mock Exam Introduction 00:02:00
Mock Exam – ITIL® 4 Foundation Sample Paper 01
ITIL4 Foundation Exam Preparation: Mock Exam 01 Answers and Rationale Discussion 01:01:00
Mock Exam – ITIL® 4 Foundation Sample Paper 02
ITIL4 Foundation Exam Preparation: Mock Exam 02 Answers and Rationale Discussion 00:59:00
Course Summary
Course Summary 00:02:00
End of Demo – Register for Full Course
End of Demo – Register for Full Course
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