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Professional Reception and Switchboard Training-


This Professional Receptionist Training course covers the areas of,

  • Multi-tasking
  • Meeting and greeting visitors
  • Handling difficult situation
  • Communication and customer service skills
  • Telephone manners and etiquette


This most demanded and valuable training programme has been designed for the people who currently working as a receptionist, but need to develop their skill in telephone handling, etc. and looking forward to starting their career as a professional receptionist in the competitive business environment. This training programme also is beneficial to the people who review or interview the receptionist role and staff that would cover and support to the receptionist area in temporary basis. End of Professional Receptionist training programme definitely you will be able to,

  • Improve your understanding the roles and responsibilities of the receptionist
  • Understand the importance of the Reception area for the organisation
  • Explore how to present positively
  • Develop your skills in how to deal with a different situation
  • Receive visitors professionally
  • Develop effective listening skills
  • Develop your skills in customer care


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