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Quality Management Systems - ISO 9001 - 2015

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126 STUDENTS
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Course Curriculum Total Units : 35
1. Scope
1.1 Scope
1.2 The Ability to Provide Appropriate Product
2. Normative References
2.1 Normative References
3. Terms and Definitions
3.1 Terms and Definitions
3.2 ISO 9000:2015 Standard
4. Context of the Organization
4.1 Context of the Organization
4.2 Understanding the Organization and its Context
4.3 Understanding the Needs and Expectations of Interested Parties
4.4 Determining the Scope of the Quality Management System
4.5 Quality Management System and its Processes
5. Leadership
5.1 Leadership
5.2 Leadership and Commitment
5.3 Policy
6. Planning
6.1 Planning
6.2 Actions to Address Risks and Opportunities
6.3 Quality Objectives and Planning to Achieve Them
6.4 Planning of Changes
7. Support
7.1 Support
7.2 Resources
7.3 Competence
7.4 Awareness
7.5 Communication
7.6 Documented Information
8. Operation
8.1 Operation
8.2 Operational Planning and Control
8.3 Requirements for Products and Services
8.4 Design and Development of Products and Services
9. Performance Evaluation
9.1 Performance Evaluation
9.2 Monitoring, Measurement, Analysis, and Evaluation
9.3 Internal Audit
9.4 Management Review
10. Improvement
10.1 Improvement
10.2 General
10.3 Nonconformity and Corrective Action
10.4 Continual Improvement
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