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Quality Management

4.6( 7 REVIEWS )
Quality Management


The Quality Management course is your first step to explore new career opportunities and climb the career ladder. If you’ve been working in technical positions and would like to specialize in certain skills and industries, this course is perfect for you. If you are currently in positions of quality control or management this course will help you expand beyond your professional reach. The course will teach learners how to manage a project with constraints related to time, scope and resources. The Quality Management qualification will enhance your knowledge in business improvements and add to your current skills to diversify your expertise.

The Quality Management course covers key concepts including process and systems management, supply chain management, quality assurance and control and risk management.

The Quality Management course will enable business owners and managers to take their business to the next level by adding value to clients and increasing process effectiveness. The course is internationally recognised and accredited to a training organisation and you will be issued an internationally recognised qualification following full completion of Quality Management course.

Why consider 1Training?

As improvements and advancements are made in technology, online courses are no longer just conventional means of studying at affordable costs. In many aspects online training offers superiority to traditional learning. There is an effectiveness and convenience that traditional learning cannot provide. The overall convenience and flexibility makes it a superior learning method.

1Training offers the most convenient path to gain an internationally recognised qualification that will give you the opportunity to put into practice your skill and expertise in an enterprise or corporate environment. You can study at your own pace at 1Training and you will be provided with all the necessary material, tutorials, qualified course instructor and multiple free resources which include Free CV writing pack, Nus Discounted Card, Free career support and course demo to make your learning experience enriching and more rewarding.

Learning Outcomes

  • Understand the fundamentals of quality management
  • Learn the basics of auditing
  • Learn the difference between quality control and quality assurance
  • Learn the types of quality audits
  • Understand audit objectives

Course Titles

  • Module 01: Concept of Quality
  • Module 02: Customer Input to Quality
  • Module 03: Plan Quality
  • Module 04: Quality Control
  • Module 05: Six Sigma

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at anytime.

Who is this Course aimed at?

  • The course is aimed at individuals who want to acquire knowledge in quality management.
  • Anyone with an interest in learning about quality management.

Entry Requirements

  • An understanding of the basics of quality management is recommended but there are no formal pre-requisites.
  • Motivation to learn

Method of Assessment

At the end of the Quality Management course you will be required to take a multiple choice question assessment test. The multiple choice question assessment will be automatically marked with learners receiving an instant grade.


Those who successfully complete the exam will be awarded the certificate in Quality Management.

Awarding Body

The certificate will be awarded by CPD and iAP. This internationally recognised qualification will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Progression and Career Path

Once you successfully complete Quality Management you will be qualified to work in the following positions. The Quality Management qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to is given below.

  • Quality Manager – £35,469 per annum
  • Quality Assurance – Inspector £21,110 per annum
  • Business Analyst – £35,543 per annum
  • Business Owner – £27,000 per annum

Other Benefits

  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Gain access to quality video tutorials
  • Unlimited 12 months access from anywhere, anytime
  • Excellent Tutor Support Service (Monday to Friday)
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Quizzes, tests mock exams, practice exams to ensure you are 100% ready
  • Eligible for a NUS discount card

Key Features

Gain an accredited UK qualification

Access to excellent quality study materials

Learners will be eligible for TOTUM Discount Card

Personalized learning experience

One year’s access to the course

Support by phone, live chat, and email

Course Curriculum Total Units : 63
➤ Module 01: Concept of Quality
Course Introduction
1.0 Concept of Quality
1.1 Grade vs. Quality
1.2 Quality Management
1.3 Impact of Poor Quality
1.4 Key Terms
1.5 The Five Major Cost Categories
1.6 8 Categories of Waste
1.7 Responsibility
1.8 Thought Leaders
1.9 8.1 Plan Quality Management
1.10 8.2 Perform Quality Assurance
1.11 8.3 Control Quality
➤ Module 02: Customer Input to Quality
1.0 Customer Input to Quality
1.1 Customer Types
1.2 Customer Impacts
1.3 Defining Customer Requirements
1.4 Project Characteristics/Attributes
➤ Module 03: Plan Quality
1.0 Plan Quality
1.1 Quality Planning
1.2 Scope Statement
1.3 Product Description
1.4 Operational Definitions
1.5 Benchmarking
1.6 Cause and Effect Diagrams
1.7 Process Flowcharting
1.8 Design of Experiments
1.9 Quality Management Plan
1.10 Types of Plans
1.11 A Good Quality Assurance System
➤ Module 04: Quality Control
1.0 Quality Control
1.1 Cost of Quality
1.2 7 Basic Quality Tools
1.3 Key Concepts
1.4 Trend Analysis
1.5 A Good Quality System Will
1.6 Control Charts
1.7 Control Charts Key Terms
1.8 In Control
1.9 Variations
1.10 SIPOC
1.11 Pareto Diagrams
1.12 Statistical Sampling Terms
1.13 Acceptance Sampling
1.14 Advantages of Acceptance Sampling
1.15 Disadvantages of Acceptance Sampling
1.16 Quality Circles
1.17 Quality Control vs. Assurance
1.18 Continuous Improvement
➤ Module 05: Six Sigma
1.0 Six Sigma
1.1 Performance Aspects of Six Sigma
1.2 Defects Per Million Opportunities
1.3 Six Sigma Advantages
1.4 Making Six Sigma Work
1.5 Do You Have A Six Sigma Philosophy?
1.6 The Steps
1.7 Implementing Six Sigma in Projects
1.8 The Six Sigma Methodology
1.9 Define
1.10 Measure
1.11 Analyze
1.12 Improve
1.13 Control
1.14 The 6 Six Sigma Challenges – Scope
1.15 The 6 Six Sigma Challenges – Training
1.16 The 6 Six Sigma Challenges – Implementation Model
1.17 The 6 Six Sigma Challenges – Communication
1.18 The 6 Six Sigma Challenges – Measuring Progress
1.19 The 6 Six Sigma Challenges – Risk Management
2.0 Course Closure
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