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Office Admin (Free)

Name: Office Admin (Free)
Rating: 4 (1 reviews)

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1671 STUDENTS

ACCREDITED BY

Would you like a well-paid job with room for progression?

Course Description:

Those working in an administration or reception role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills needed. You will be trained in word processing, spread sheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These online courses are open to anyone, all you need is an interest in learning! We give you access to world-class learning led by IAP.

What are the requirements?

You must be 16 or over
You should have a basic understanding of English, Maths and ICT
You will need a computer or tablet with internet connection (or access to one)

What skills will I gain?

The course provides the the opportunity to gain recognised skills in:

Microsoft Word, Excel, Powerpoint, Access, and Outlook
Diary management, data management, record keeping and filing
Time management
Business, report and e-mail writing
Handling confidential documents and delivering mail
Taking notes, dictating, and proofreading
Event planning, arranging interviews and meetings, bookings, and travel
Motivating employees and management of office works
Creating an effective CV and cover letter
Customer service and telephone handling
Bookkeeping, invoicing, petty cash and Quickbooks for payroll

What is the target audience?

Job hunters & School leavers
College or University student & graduates
Anyone hoping to begin working in an Administration, finance, receptionist or secretarial role

How will I be assessed?

At the end of the course, you will have Mock Quiz test that will be marked automatically and you will be received an instant grade.
You will have a mock exam that you can prepare yourself for the future.

Career Path

Personal Assistant
Receptionist (Veterinary, Medical etc.)
Office Administrator
Office Managers
Office Clerk
Payroll Assistant
Administrative Assistant
Secretary (Legal, Medical etc.)
Executive Assistant
Technical Writer
Report Writer

Key Features

Gain an accredited UK qualification

Access to excellent quality study materials

Learners will be eligible for TOTUM Discount Card

Personalized learning experience

One year’s access to the course

Support by phone, live chat, and email

Course Curriculum Total Units : 96

1. BUSINESS REPORTS AND LETTER WRITING
	Business Writing Skills
	Introduction to Business Report Writing
	Exploring Reports
	How to Prepare for Writing
	Exercise Files: Business Report Writing
2. E-MAILS WRITING TIPS
	Introduction to Effective Email Writing
	Writing Email Messages
	Email Manners
3. TYPING SPEED DEVELOPMENT
	Effective Typing
4. TIPS FOR SPEED READING
	Tips for Speed Reading
5. Microsoft Word
	Introduction to Microsoft Word
	First Step to MS Word
	Text Editing & Formatting
	Formatting Paragraph and Pages
	Creating Styles, Themes, Number and Bullets
	Columns & Tables
	Macros and Proofing
	Sharing and Reviewing Documents
	Modify Word Document
	Exercise Files: Microsoft Word 2016
6. MICROSOFT EXCEL
	Getting Started with Microsoft Excel
	Data Entering
	Creating Formulas and Functions
	Formatting
	Worksheet Views, Multiple Worksheets and Workbooks
	IF, VLOOKUP, and Power Functions, Security & Sharing
	Data Management, Data Analysis Tools
	PivotTables & Macros
	Exercise Files: Microsoft Excel 2016
7. MICROSOFT POWERPOINT
	Getting Started with Microsoft PowerPoint
	Working with Presentations & Slides
	Adding Pictures & Contents to Slides
	Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
	Preparing & Delivering Speech
	Reusing and Sharing Presentations
	Exercise Files: Microsoft PowerPoint 2016
8. MICROSOFT OUTLOOK
	Getting Started with Outlook
	Adding and Connecting Accounts, Reading & Organizing Mails
	Creating and Sending Mail, Creating and Working with People
	Working with Delegates & Calendars
	Creating Tasks and Notes, Working with Outlook Data
9. MICROSOFT ACCESS
	Introduction to MS Access
	Creating Tables & Setting up Properties
	Queries
	Creating Forms & Reports
	Working with Macros, Integrating Access with Office Suite
	Database Management
	Exercise Files- Microsoft Access 2016
10. Diary Management
	Diary Management
	Diary and Time Management with Outlook
11. HANDLING CONFIDENTIAL DOCUMENTS
	Handling Confidential Documents
12. SUCCESSFUL MEETING MINUTES
	Taking Minutes
13. NOTE TAKING
	Note Taking
	Exercise Files: Note Taking
14. DOCUMENT PROOFREADING
	Document Proofreading
15. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
	Appointment Booking and Arrange an Interview
16. DELIVERING POSTAL MAIL
	Delivering Postal Mail
17. DICTATING
	Dictating
18. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
	Customer Service Basics Over the Phone
	Get the facts- ask the right questions
	Discuss Solutions- learning to listen
	Dealing with difficult customers
	Developing Inbound & Outbound Telephone Skills
	Hot Telephone Tips
19. ORGANISING A MEETING
	Organising a Meeting
	Exercise Files: Organising Meeting
20. DATA MANAGEMENT, RECORD KEEPING AND FILING
	Data Management & Record Keeping
21. Event Planning
	Event Planning Essentials
22. Arrange Business Travel & Accommodation
	Arranging Business Travel and Accommodation
23. BOOKKEEPING
	Introduction to Accounting
	Financial & Managerial Accounting
	Taxes
24. QUICKBOOKS FOR PAYROLL MANAGEMENT
	Introduction to QuickBooks
	Setting up the Employee Payroll
	Running the Payroll
	Exercise Files: QuickBooks for Payroll Management
25. INVOICING/PETTY CASH
	Invoicing and Petty cash
26. Supervising and monitoring the office works
	Supervising and monitoring the office works
27. TIME MANAGEMENT
	Introduction to Time Management
	Fundamentals of Productivity
	How to Use Your Calendar Effectively
	Setting up Priorities and Schedule
	Timer Budgeting
	Exercise Files: Time Management
28. MOTIVATING EMPLOYEES
	Motivating Employees
29. CREATING AN EFFECTIVE CV AND COVER LETTER
	Business Resumes & Job Applications
	How to Gather Information for Your CV
	Write your CV
	CV Writing Tips and Layouts
	Different CV Formats
	Saving a CV to Different Formats and Online CV Banks
	Finishing Your CV
	Exercise Files: Creating an Effective CV
30. Job functions and Description of Office Admin & Manager
	Job functions and Description of Office Administrator and Manager
Mock Exam
	Mock Exam: Diploma in Office Administration & Reception
Final Exam
	Exam : Diploma in Office Administration & Reception