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MS Outlook 2016 Intermediate Online Course

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MS Outlook 2016 Intermediate Online Course


The Microsoft Outlook 2016 Intermediate course will teach learners how to configure mail accounts, customise command sets, perform advanced searches, apply filters and intercept mail, set global options, control spam, work with contacts and calendars. Learners will gain a comprehensive understanding of the advanced features of working with Outlook in a workplace environment.

The Microsoft Outlook 2016 Intermediate course enables learners to independently complete tasks and highlight your skills in your day to day activities. It is a productive and popular application that will impact on your performance. Learners can showcase their skills to peers and employers. The course will make you a desirable candidate for potential job roles.

The Microsoft Outlook 2016 Intermediate course will focus on how to manage tasks, protect data with archiving and data files and organise multiple tasks that will improve your performance. Specialising in this course will be most valuable to you. We recommend that learners review the exam preparation tutorial and become familiar with the resources before scheduling the exam. In addition, extra time will be given so that you can enjoy the flexibility of training and studying at your own convenience. The course is internationally recognised and accredited to a training organisation and you will be issued an internationally recognised qualification following full completion of Microsoft Outlook 2016 Intermediate course.

Why consider 1Training?

As improvements and advancements are made in technology, online courses are no longer just conventional means of studying at affordable costs. In many aspects online training offers superiority to traditional learning. There is an effectiveness and convenience that traditional learning cannot provide. The overall convenience and flexibility makes it a superior learning method.

1Training offers the most convenient path to gain an internationally recognised qualification that will give you the opportunity to put into practice your skill and expertise in an enterprise or corporate environment. You can study at your own pace at 1Training and you will be provided with all the necessary material, tutorials, qualified course instructor and multiple free resources which include Free CV writing pack, Nus Discounted Card, Free career support and course demo to make your learning experience enriching and more rewarding.

Learning Outcomes

  • Learn how to customise and manage email communication.
  • Learn how to manage calendar settings.
  • Learn how to use advanced features to organise emails.
  • Manage Outlook backups.
  • Learn how to organise, search and manage messages.

Course Titles

  • Module 01: Modifying Messages and Setting Global Options
  • Module 02: Organizing, Searching, and Managing Messages
  • Module 03: Managing Your Mailbox
  • Module 04: Automating Message Management
  • Module 05: Working with Calendar Settings
  • Module 06: Managing Contacts
  • Module 07: Managing Activities Using Tasks
  • Module 08: Sharing Workspaces with Others
  • Module 09: Managing Outlook Data Files

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at anytime.

Who is this Course aimed at?

  • The course is aimed at beginners looking to develop their skills in Microsoft Outlook.
  • Individuals who want to improve their knowledge in Outlook from an older version.
  • The course is suitable for students who want to learn Outlook’s advanced features.
  • The course is suitable for anyone who wants to expand their employability opportunities in an office environment.

Entry Requirements

  • You must be over the age of 16 and have a basic understanding of Maths, English and ICT.
  • The course requires no formal pre-requisites but knowledge in an earlier version of Outlook will be useful.

Method of Assessment

At the end of the Microsoft Outlook 2016 Intermediate course you will be required to take a multiple choice question assessment test. The multiple choice question assessment will be automatically marked with learners receiving an instant grade.


Those who successfully complete the exam will be awarded the certificate in Microsoft Outlook 2016 Intermediate. You will receive a free e-certificate and you can purchase a printed certificate, as well.

Awarding Body

The certificate will be awarded by CPD and iAP. This internationally recognised qualification will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Progression and Career Path

Once you successfully complete Microsoft Outlook 2016 Intermediate you will be qualified to work in the following positions. The Microsoft Outlook 2016 Intermediate qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to is given below.

  • Software Engineer – £34,142 per annum
  • Business Analyst – £35,543 per annum
  • Web Developer – £24,833 per annum
  • Technical Sales – £28,446 per annum
  • IT Support – £18,634 per annum
  • Software Tester – £24,950 per annum

Other Benefits

  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Gain access to quality video tutorials
  • Unlimited 12 months access from anywhere, anytime
  • Excellent Tutor Support Service (Monday to Friday)
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Quizzes, tests mock exams, practice exams to ensure you are 100% ready
  • Eligible for a NUS discount card

Key Features

Gain an accredited UK qualification

Access to excellent quality study materials

Learners will be eligible for TOTUM Discount Card

Personalized learning experience

One year’s access to the course

Support by phone, live chat, and email

Course Curriculum Total Units : 107
➤ Module 01 - Modifying Messages and Setting Global Options
Course Introduction
1.0 Topic A: Insert Advanced Characters and Objects
1.1 Hyperlinks
1.2 Equations
1.3 Symbols
1.4 Horizontal Lines
1.5 Tables
1.6 Charts
1.7 Quick Parts
1.8 Demo – Inserting Advanced Characters and Objects in an Email
2.0 Topic B: Modify Message Settings and Options
2.1 Importance Levels
2.2 Sensitivity Levels
2.3 Delivery Options
2.4 Demo – Modifying Message Settings, Properties, and Options
3.0 Topic C: Configure Global Outlook Options
3.1 Multiple Email Accounts
3.2 The from Option
3.3 Language Options
3.4 Advanced Options
3.5 Demo – Creating Email Accounts and Setting Options
4.0 Topic D: Customize the Outlook Interface
4.1 The Outlook Options Dialog Box
4.2 Customizing the Ribbon
4.3 Quick Access Toolbar
4.4 Demo – Customizing the Outlook Interface
4.5 Chapter 01 Review
➤ Module 02 - Organizing, Searching, and Managing Messages
1.0 Topic A: Group and Sort Messages
1.1 Group and Sort Criteria
1.2 The Sort Dialog Box
1.3 Demo – Sorting and Grouping Your Messages
2.0 Topic B: Filter and Manage Messages
2.1 Filters
2.2 The Filter Dialog Box
2.3 Clutter
2.4 Demo – Filtering Messages
2.5 Demo – Activating and Using the Clutter Folder
3.0 Topic C: Search Outlook Items
3.1 Instant Search
3.2 The Search Tools Contextual Tab
3.3 The Advanced Find Dialog Box
3.4 Search Folders
3.5 Custom Search Folders
3.6 Demo – Using Search for Outlook Items
3.7 Chapter 02 Review
➤ Module 03 - Managing Your Mailbox
1.0 Topic A: Use the Junk E-Mail Filter to Manage Messages
1.1 Junk E-Mail Filter
1.2 Safe Senders List
1.3 Blocked Senders List
1.4 Demo – Managing Junk Mail
2.0 Topic B: Manage Your Mailbox
2.1 Alternate Message Formats
2.2 Cleanup Tools
2.3 Demo – Managing Your Mailbox
2.4 Chapter 03 Review
➤ Module 04 - Automating Message Management
1.0 Topic A: Use Automatic Replies
1.1 The Automatic Replies Dialog Box
1.2 Automatic Reply Rules
1.3 Demo – Using an Automatic Reply
2.0 Topic B: Use the Rules Wizard to Organize Messages
2.1 Conditional Formatting
2.2 Default Conditional Formatting Rules
2.3 The Rules Wizard
2.4 Demo – Organizing Your Messages
3.0 Topic C: Create and Use Quick Steps
3.1 Quick Steps
3.2 The Manage Quick Steps Dialog Box
3.3 Demo – Using Quick Steps
3.4 Chapter 04 Review
➤ Module 05 - Working with Calendar Settings
1.0 Topic A: Set Advanced Calendar Options
1.1 Work Time Options
1.2 Calendar Options
1.3 Display Options
1.4 Time Zone Options
1.5 Demo – Managing Advanced Calendar Display Options
2.0 Topic B: Create and Manage Additional Calendars
2.1 Additional Calendars
2.2 Overlay Calendars
2.3 Calendar Groups
2.4 Demo – Managing Multiple Calendars
3.0 Topic C: Manage Meeting Responses
3.1 Meeting Responses
3.2 Message Response Management
3.3 Meeting Response Rule
3.4 The Tracking Command
3.5 Demo – Managing Meeting Responses
3.6 Chapter 05 Review
➤ Module 06 - Managing Contacts
1.0 Topic A: Import and Export Contacts
1.1 The Import Option
1.2 Secondary Address Book
1.3 The Export Option
1.4 Fields
1.5 Demo – Importing Your Contacts
2.0 Topic B: Use Electronic Business Cards
2.1 Default Electronic Business Cards
2.2 The Edit Business Card Dialog Box
2.3 Demo – Editing an Electronic Business Card
3.0 Topic C: Forward Contacts
3.1 Formats to Forward a Contact
3.2 Demo – Forwarding Contacts
3.3 Chapter 06 Review
➤ Module 07 - Managing Activities Using Tasks
1.0 Topic A: Assign and Manage Tasks
1.1 The Task Request Form
1.2 Task Reply Options
1.3 Task Details
1.4 Status Reports
1.5 Task Options
1.6 Demo – Managing a Task Assigned to You
1.7 Chapter 07 Review
➤ Module 08 - Sharing Workspaces with Others
1.0 Topic A: Delegate Access to Outlook Folders
1.1 Delegates
1.2 Permission Roles
1.3 Folder Sharing Permissions
1.4 Demo – Delegating Calendar Access
2.0 Topic B: Share Your Calendar
2.1 Share Calendar Options
2.2 Demo – Sharing Your Calendar with Another User
3.0 Topic C: Share Your Contacts
3.1 Share Contacts Command
3.2 View Shared Contacts
3.3 Demo – Sharing Your Contacts with Another User
3.4 Chapter 08 Review
➤ Module 09 - Managing Outlook Data Files
1.0 Topic A: Using Archiving to Manage Mailbox Size
1.1 Archiving
1.2 Demo – Using Archiving to Manage Mailbox Size
2.0 Topic B: Back Up Outlook Items
2.1 Outlook Data Files
2.2 Demo – Creating a Data File
3.0 Topic C: Change Data File Settings
3.1 Data File Settings
3.2 Demo – Changing Data File Settings
3.3 Chapter 09 Review
3.4 Course Closure
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