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Microsoft Outlook 2010 Advanced

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Microsoft Outlook 2010 Advanced


The Microsoft Outlook 2010 Advanced course will help learners take control of their email, calendars and address book. It is a step by step guide to teaching learners how to master using the mail box, increase efficiency in the workplace, collaborate and improve communications. Learners will become familiar with using Outlook features proficiently in a short time, both for personal and business use. The course will give you a competitive advantage in an enterprise environment and you can showcase your skills to colleagues and employers making you stand out in an office environment.

The Microsoft Outlook 2010 Advanced course will cover viewing site contacts, updating feeds, managing and archiving your mailbox, recording information with Notes, tracking activities with the Journal, managing your calendar, sharing contacts and contact folders and performing mail merges. These topics will be covered in-depth ensuring learners demonstrate complete mastery at the end of Microsoft Outlook 2010 Advanced course.

We recommend that learners review the exam preparation tutorial and become familiar with the resources before scheduling the exam. In addition, learners will be given extra time to enjoy the flexibility of studying at their own convenience. The course is internationally recognised and accredited to a training organisation and learners will be issued an internationally recognised qualification following full completion of Microsoft Outlook 2010 Advanced course.

Why consider 1Training?

As improvements and advancements are made in technology, online courses are no longer just conventional means of studying at affordable costs. In many aspects online training offers superiority to traditional learning. There is an effectiveness and convenience that traditional learning cannot provide. The overall convenience and flexibility makes it a superior learning method.

1Training offers the most convenient path to gain an internationally recognised qualification that will give you the opportunity to put into practice your skill and expertise in an enterprise or corporate environment. You can study at your own pace at 1Training and you will be provided with all the necessary material, tutorials, qualified course instructor and multiple free resources which include Free CV writing pack, Nus Discounted Card, Free career support and course demo to make your learning experience enriching and more rewarding.

Learning Outcomes

  • Learn how to work with the calendar to plan and arrange appointments.
  • Use Tasks and Notes to stay on top of jobs not related to mail.
  • Learn how to use the Journal to track workload and activities.
  • Back-up important information using data import and export functions
  • Learn how to use personal and public files and share information and messages with other Outlook users.

Course Curriculum

  • Module 01: Collaboration
  • Module 02: Mailbox Management
  • Module 03: The Notes and Journal Folders
  • Module 04: Calendars and Contacts
  • Module 05: Mail Merges and Templates

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at anytime.

Who is this Course aimed at?

  • The course is aimed at individuals who aspire to work in an office environment.
  • Individuals who have a basic understanding of Outlook 2010 and want to get the most out of the training.
  • The course is suitable for students who want to gain an understanding of Outlook 2010.
  • Secretaries, Personal Assistants and Receptionists would find this course very effective.
  • Anyone with an interest in Office Outlook 2010.

Entry Requirements

  • You must be over the age of 16 and have a basic understanding of Maths, English and ICT
  • Job seekers / school leavers

Method of Assessment

At the end of the Microsoft Outlook 2010 Advanced course you will be required to take a multiple choice question assessment test. The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 65%.


Those who successfully complete the exam will be awarded the certificate in Microsoft Outlook 2010 Advanced. You will receive a free e-certificate and you can purchase a printed certificate, as well.

Awarding Body

The certificate will be awarded by CPD and iAP. This internationally recognised qualification will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Progression and Career Path

Once you successfully complete Microsoft Outlook 2010 Advanced you will be qualified to work in the following positions. The Microsoft Outlook 2010 Advanced qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to is given below.

  • Office Administrator
  • Administrative Assistant
  • Human Resource Officer
  • Executive Assistant
  • Personal Assistant
  • Secretary
  • Receptionist
  • Business Analyst
  • Web Developer

Other Benefits

  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Gain access to quality video tutorials
  • Unlimited 12 months access from anywhere, anytime
  • Excellent Tutor Support Service (Monday to Friday)
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Quizzes, tests mock exams, practice exams to ensure you are 100% ready
  • Eligible for a NUS discount card

Key Features

Gain an accredited UK qualification

Access to excellent quality study materials

Learners will be eligible for TOTUM Discount Card

Personalized learning experience

One year’s access to the course

Support by phone, live chat, and email

Course Curriculum Total Units : 110
➤ Module 01 – Collaboration
1.0 Topic A: Connecting with Colleagues via Outlook Social Connectors
1.1 Status Updates in People Pane
1.2 Demo – A-1: Examining the Available OSCs
1.3 SharePoint
1.4 emo – A-2: Creating Your SharePoint Profile
1.5 OSC Configuration
1.6 Demo – A-3: Connecting Outlook to Your SharePoint Profile
1.7 Connecting to Colleagues
1.8 Demo – A-4: Using the People Pane to Connect to a Colleague
1.9 Status Updates
1.10 Demo – A-5: Monitoring Your Colleague’s Status
1.11 Contact Information
1.12 Demo – A-6: Viewing My Site Contacts
2.0 Topic B: Staying Informed with RSS
2.1 RSS
2.2 Subscribing to Feeds: Method A
2.3 Subscribing to Feeds: Method B
2.4 Demo – B-1: Subscribing to RSS Feeds
2.5 Articles and Updates
2.6 Demo – B-2: Reading a Story and Updating a Feed
2.7 RSS Feed Options
2.8 Demo – B-3: Changing and Removing RSS Feeds
2.9 Module 01 Review
➤ Module 02 - Mailbox Management
1.0 Topic A: Managing Your Mailbox
1.1 Mailbox Quotas
1.2 Demo – A-1: Importing Messages So You Have Data to Manage
1.3 Cleanup Strategies
1.4 Mailbox Cleanup
1.5 Demo – A-2: Deleting Messages and Attachments
1.6 Automatic Folders
1.7 Demo – A-3: Deleting the Contents of Automatic Folders
1.8 Clean Up
1.9 Demo – A-4: Clean Up Duplicate Messages
1.10 Compacting a Mailbox
1.11 Demo – A-5: Compacting Your Mailbox
2.0 Topic B: Archiving Your Mail
2.1 Archiving Mail
2.2 Demo – B-1: Archiving Mail Messages to a Local File
2.3 Restore Archived Messages
2.4 Demo – B-2: Opening an Archive File
2.5 AutoArchive
2.6 AutoArchive Settings
2.7 Demo – B-3: Archiving Mail Messages to a File Automatically
2.8 Archive Mailbox
2.9 Demo – B-4: Archiving to the Archive Mailbox
2.10 Module 02 Review
➤ Module 03 - The Notes and Journal Folders
1.0 Topic A: Recording Information with Notes
1.1 Creating Notes
1.2 Demo – A-1: Creating and Modifying Notes
1.3 Forwarding Notes
1.4 Demo – A-2: Forwarding Notes
1.5 Notes Options
1.6 Demo – A-3: Customizing Notes
1.7 Printing Notes
1.8 Print Options for Notes
1.9 Demo – A-4: Printing Notes
1.10 Assign a Contact
1.11 Demo – A-5: Assigning a Contact to a Note
2.0 Topic B: Tracking Activities with the Journal
2.1 Journal Entries
2.2 Tracking Automatically
2.3 Journal Options
2.4 Demo – B-1: Configuring the Journal to Record Entries Automatically
2.5 Demo – B-2: Creating Activity That Will Be Recorded in the Journal
2.6 Journal Entries (Cont.)
2.7 Demo – B-3: Viewing Journal Entries
2.8 Manual Journal Entries
2.9 Demo – B-4: Creating a Journal Entry Manually
2.10 Reading Journal Entries
2.11 Demo – B-5: Opening a Journal Entry and the Item It Refers To
2.12 Editing an Entry
2.13 Demo – B-6: Noting Work Performed with a Journal Entry
2.14 Module 03 Review
➤ Module 04 - Calendars and Contacts
1.0 Topic A: Managing Your Calendar
1.1 Calendar Sharing
1.2 Demo – A-1: Adding an Appointment
1.3 Share a Calendar
1.4 Demo – A-2: Sharing Calendars
1.5 Grant Permissions
1.6 Groups and Individuals
1.7 Permission Levels
1.8 Demo – A-3: Permitting Another User to Manage Your Calendar
1.9 Delegate Access
1.10 Demo – A-4: Delegating Access to Your Calendar
1.11 Remove a Delegate
1.12 Demo – A-5: Removing a Delegate
1.13 View SharePoint Calendars
1.14 Demo – A-6: Accessing Your SharePoint Calendar in Outlook
2.0 Topic B: Managing Contacts
2.1 Share Contacts
2.2 Demo – B-1: Sharing Contacts and Contacts Folders
2.3 Export Contacts
2.4 Demo – B-2: Exporting Contacts
2.5 Create a SharePoint Contact List
2.6 Demo – B-3: Creating a SharePoint Contact List
2.7 SharePoint Contacts in Outlook
2.8 Demo – B-4: Connecting Your SharePoint Contact List to Outlook
2.9 Module 04 Review
➤ Module 05 - Mail Merges and Templates
1.0 Topic A: Performing Mail Merges
1.1 Mail Merge
1.2 Demo – A-1: Importing Contacts to Use in a Mail Merge
1.3 Steps in a Mail Merge
1.4 Mail Merge Contacts Dialog Box
1.5 Merge Fields
1.6 Demo – A-2: Creating a Mail Merge
1.7 Inserting Merge Fields
1.8 Demo – A-3: Inserting a Merge Field
1.9 Finishing and Merging
1.10 Demo – A-4: Sending the Merged Message
2.0 Topic B: Working with Templates
2.1 Create a Template
2.2 Demo – B-1: Creating an Email Template
2.3 The Developer Tab
2.4 Demo – B-2: Showing the Developer Tab
2.5 Apply a Template
2.6 Demo – B-3: Sending a Message Based on a Template
2.7 Fields and Objects
2.8 Demo – B-4: Adding a Field Code to Your Template
2.9 Module 05 Review
2.10 Course Closure
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