Secretary & PA Diploma

Would you like a well-paid job with room for progression?

Course Description:

Those working in a secretarial or PA role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of secretarial and PA work (U.S.A Standards). Understand the roles in more depth, and learn all of the skills needed. You will be trained in word processing, spreadsheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These online courses are open to anyone, all you need is an interest in learning! We give you access to world-class learning led by IAP.

What skills will I gain?

• Microsoft Word, Excel, Powerpoint, Access, and Outlook
• Diary management, data management, record keeping and filing
• Time management
• Business, report and e-mail writing
• Handling confidential documents and delivering mail
• Taking notes, dictating, and proofreading
• Event planning, arranging interviews and meetings, bookings, and travel
• Motivating employees
• Creating an effective CV and cover letter
• Customer service and telephone handling