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Hotel/hospitality industry has started to gain prominence with the surge in tourism in the modern world, making it a highly lucrative industry. This industry works quite differently than the other industries out there as it deals directly and dependently on customers. Extensive knowledge and skills regarding the industry is crucial to get into this industry and this Diploma in Hotel Administration and Opera PMS Hotel Software training – Level 3 might be a great fit if you too wish to get into or advance within this industry.
After enlightening you on the hotel industry as a whole, this course sets to probe into the front office operations of a hotel. You will come to understand how to greet guests in a pleasant manner, how to make hotel bookings, how to process payments, how to serve the guests well, etc which are routine when it comes to a hotel establishment. This course also seeks to delve further by relaying the essence of the hotel industry and how it contributes to the economy.
It has to be understood that working in a hotel industry is totally different from working in the other industries. It comes with specific roles, duties and responsibilities that has to be performed with the utmost dedication and willingness. A few of these roles is simplified using the most popular Opera PMS hotel software, which will also be elaborated duly through this course.
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Global Edulink* has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Global Edulink* to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
*1Training is an approved reselling partner for ABC Awards courses under Global Edulink
*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales
*Please note that Opera PMS software is not included with this course
As improvements and advancements are made in technology, online courses are no longer just conventional means of studying at affordable costs. In many aspects online training offers superiority to traditional learning. There is an effectiveness and convenience that traditional learning cannot provide. The overall convenience and flexibility makes it a superior learning method.
1Training.org offers the most convenient path to gain an internationally recognized qualification that will give you the opportunity to put into practice your skill and expertise in an enterprise or corporate environment. You can study at your own pace at 1Training.org and you will be provided with all the necessary material, tutorials, qualified course instructor and multiple free resources which include Free CV writing pack, TOTUM Discounted Card, Free career support and course demo to make your learning experience enriching and more rewarding.
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The content will be accessible to you 24/7. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.
This online course is assignment-based with learners being assessed upon the submission of a series of assignments. Once you successfully submit the assignments, students will gain a professional qualification. The assignments must be submitted to the instructor through the online learning portal. The assignments will be reviewed and evaluated, with feedback provided to the student on how well they have fared.
Please Note: Additionally, a total of £49 is charged for the assessment and certificate, and you need to pay that when submitting your assessments only (It is not required to pay initially upon registering). This payment can be made in 02 installments.
ABC awards and Certa Awards will provide successful learners with a Certificate of Achievement and a Learner Unit Summary, which lists the units completed by the learner through this course.
ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.
This course will help you land a rewarding job role in the hotel/hospitality industry. You can also use this certificate to expand your education in the area or to make career advancements within the industry. Listed below are some of the jobs this certificate will help you land, along with the average UK salary per annum/per hour according to https://www.payscale.com,
Who Should Attend
Method of Assessment
The course focused heavily on front office operations, and this is the section I was most keen on.
An excellent course for anyone working in hotel administration and want to progress further in their careers. I followed this course and I’m pleased with the outcome. Better than expected.
My communication skills and confidence improved through this course.
I loved learning about the Opera PMS system. I work in a hotel and will definitely find this course useful in my day to day work.
Great course with excellent information on how to use Opera PMS.
Great learning experience which I highly value. The knowledge obtained was immeasurable
Very systematic course where the materials are also very organized
A course that offered a lot of value to those who are hoping for a career in the hotel industry. A great course that helped me to understand the different aspects of the industry.
Provides the ability to learn a lot
Very flexible and composed course
I loved this course. It helped me a lot to understand the fundamentals of hotel services and the relationship between employers, employees and customers. I was also able to understand the PMS software as well.