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Diploma in Business Communications Level 3

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Diploma in Business Communications Level 3


Feel like you want to refresh your communication skills in the work place? The Diploma in Business Communications – Level 3 is the ideal course for you. Improve your presentation and interpersonal skills with the latest professional writing techniques. Business communications play a pivotal role when maintaining rewarding relationships with parties within your organisation and outside as well and this online program helps you focus on this aspect. Step in confidence towards a rewarding career that has great scope for progression with effective business communication skills that covers written and verbal skills both in addition to developing your presentation skills as well.

This diploma program is ideal for any business professional who wishes to improve their communication skills with employees, employers, stakeholders and clients alike. Even if you have not been employed yet and are on the lookout for a suitable role, this program can help you stand out with a timely and innovative qualification that can help you achieve better results in the work place.

Why consider 1Training?

As improvements and advancements are made in technology, online courses are no longer just conventional means of studying at affordable costs. In many aspects online training offers superiority to traditional learning. There is an effectiveness and convenience that traditional learning cannot provide. The overall convenience and flexibility makes it a superior learning method.

1Training offers the most convenient path to gain an internationally recognised qualification that will give you the opportunity to put into practice your skill and expertise in an enterprise or corporate environment. You can study at your own pace at 1Training and you will be provided with all the necessary material, tutorials, qualified course instructor and multiple free resources which include Free CV writing pack, Nus Discounted Card, Free career support and course demo to make your learning experience enriching and more rewarding.

Learning Outcomes

  • Understanding the principles of written communication
  • Methods of expressing your thoughts clearly in writing
  • Different writing styles – business writing, checklists etc
  • Importance of a purpose statement and an agenda for official meetings
  • How to manage a meeting that is in progress
  • Creating a logical transition from one topic to another in an ongoing meeting
  • How to encourage employee interaction in a meeting
  • Planning and developing impactful presentations
  • How to remain confident and engage with your audience at a presentation
  • Cross-cultural communication and its vitality in the globalised work sphere

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  You will be able to access the content 24/7. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Who is this Course aimed at?

Our Diploma in Business Communications – Level 3 is perfect for anybody who aspires to build a successful and rewarding career in a business or administrative environment. No matter what industry and what country you are based in, business communications is a universal qualification that will open up new opportunities for growth and development. From beginners looking for their first employment to entrepreneurs looking to build their business, this accredited qualification is something that will help you gain a definite advantage.

Entry Requirements

  • You must be 16 years of age or above
  • You should have a basic understanding of numeracy, English language and ICT

Method of Assessment

  • At the end of the Diploma in Business Communications – Level 3 program, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.


Those who successfully complete the exam will be awarded the Diploma in Business Communications – Level 3.

Awarding Body

The certificate will be awarded by CPD and iAP. This internationally recognised qualification will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Progression and Career Path

Once you successfully complete the diploma you will be qualified to work in the following positions. You will be able to progress into higher managerial positions with continued education. This qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to is given below.

  • Administrative Assistant – £16,745 per annum
  • Administrative Coordinator – £16,745 per annum
  • Administrative Director – £61,906 per annum
  • Administrative Manager – £24,014 per annum
  • Bookkeeper –  £20,651 per annum
  • Client Relations Manager – £32,685 per annum
  • Contract Administrator – £20,243 per annum
  • Executive Assistant – £30,593 per annum
  • Facility Manager – £30,723 per annum
  • File Clerk – £14,240 per annum
  • General Office Clerk – £17,249 per annum
  • Program Manager – £44,491 per annum
  • Receptionist – £16,152 per annum

Other Benefits

  • Written and designed by the industry’s finest experts with over 15 years of experience
  • Repeat and revise all your lectures and enjoy a personalised learning experience
  • Unlimited 12 months access from anywhere, anytime 
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Practice exams to ensure you are 100% ready
  • Eligible for a TOTUM discount card

Key Features

Gain an accredited UK qualification

Access to excellent quality study materials

Learners will be eligible for TOTUM Discount Card

Personalized learning experience

One year’s access to the course

Support by phone, live chat, and email

Upon the successful completion of the course, you will be awarded the “Diploma in Business Communications – Level 3”.


Upon the successful completion of the course, you will be awarded the “Diploma in Business Communications – Level 3”.


Course Curriculum Total Units : 11
1: Introduction
2: Vertical, Horizontal and External Communication
Vertical, Horizontal and External Communication
3: Verbal and Non Verbal Communication
Verbal and Non Verbal Communication
4: Barriers to Effective Communication
Barriers to Effective Communication
5: Written Communication
Written Communication
6: Group Communication
Group Communication
7: Employment Communication
Employment Communication
8: Presentation Skills
Presentation Skills
Mock Exam
Mock Exam : Diploma in Business Communications Level 3
Final Exam
Final Exam : Diploma in Business Communications Level 3
Certificate Download Guide
Certificate Download Guide
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