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Diploma in Advanced Communication Skills - Level 3

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Diploma in Advanced Communication Skills Level 3


Why would people listen to you when you speak?

This needs to be serious food for thought when it comes to your communication skills. We communicate on both a personal and a professional level every day and most of the time, we do not pay attention to whether what we say is actually making an impact. There are three communication patterns that you need to know about; visual, kinesthetic and auditory. In simple terms they refer to the see, excite and hear ‘loudly’ actions in that order. This essentially means that you need to use your voice modulation along with the right words (and pauses in between) and the right body language to leave a lasting impact. Communication experts say that the combination of all three patterns is the key to great communication.

Our Diploma in Advanced Communication Skills – Level 3 program is created by industry experts who have harnessed the complete potential of effective communication such as expert public speakers, psychologists and lawyers and NLP specialists. In this program they reveal to you all of the insider tips on how you can get your point across coherently, accurately and in an interesting way be it personal or professional communication. Interested? Enrol with us today and take complete control of your communication skills towards a progressive and successful future.

Why consider 1Training?

As improvements and advancements are made in technology, online courses are no longer just conventional means of studying at affordable costs. In many aspects online training offers superiority to traditional learning. There is an effectiveness and convenience that traditional learning cannot provide. The overall convenience and flexibility makes it a superior learning method.

1Training offers the most convenient path to gain an internationally recognised qualification that will give you the opportunity to put into practice your skill and expertise in an enterprise or corporate environment. You can study at your own pace at 1Training and you will be provided with all the necessary material, tutorials, qualified course instructor and multiple free resources which include Free CV writing pack, Nus Discounted Card, Free career support and course demo to make your learning experience enriching and more rewarding.

Learning Outcomes

  • Communicate with your customers using the 3 patterns
  • Build a great rapport with your clients
  • Improve persuasion skills and become a great deal-maker
  • Communicate better both personally and professionally
  • Use motivational drivers to communicate coherently and effectively
  • Handle challenging situations with diplomatic conversational skills
  • Obtain valuable information from your customers
  • Diffuse tension and build trust through conversation
  • Brush up and master your negotiation techniques

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  You will be able to access the course 24/7. The program is self-paced and you can complete it in stages, revisiting the lectures at any time.

Who is this Course aimed at?

  • Professionals working in a business or corporate environment
  • Individuals employed in sales and marketing sectors
  • Customer Service Representatives
  • Individuals currently employed in or looking for a management role
  • Anybody employed in the field of communication and Human Resources
  • Team Leaders
  • Entrepreneurs
  • Students
  • Any individual who wishes to communicate effectively irrespective of their professional or academic background

Entry Requirements

  • You must be 16 years of age or above
  • You should have a basic understanding of numeracy, English language and ICT

Method of Assessment

  • At the end of the Diploma in Advanced Communication Skills – Level 3 program, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.


Those who successfully complete the exam will be awarded the Diploma in Advanced Communication Skills – Level 3.

Awarding Body

The certificate will be awarded by CPD and iAP. This internationally recognised qualification will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Progression and Career Path

With a program as diverse as this, that can fit into any role, your options for career progression are endless. However, the following are some of the career paths that you could take up upon successful completion of the course;

  • Administrative Assistant – £16,745 per annum
  • Office Manager – £24,307 per annum
  • Public Relations Officer – £24,488 per annum
  • Human Resource Manager – £35,390 per annum
  • Communications Manager – £36,143 per annum
  • Team Leader – £24,139 per annum
  • Marketing Manager – £32,897 per annum
  • Sales Executive – £21,000 per annum
  • Business Development Manager – £34,157 per annum
  • Social Media Specialist – £20,467 per annum
  • Recruitment and Hiring Manager – £34,256
  • Entrepreneur – can vary
  • Motivational or public speaker – £34,883 per annum

Other Benefits

  • Written and designed by the industry’s finest experts with over 15 years of experience
  • Repeat and revise all your lectures and enjoy a personalised learning experience
  • Unlimited 12 months access from anywhere, anytime 
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Practice exams to ensure you are 100% ready
  • Eligible for a TOTUM discount card

Key Features

Gain an accredited UK qualification

Access to excellent quality study materials

Learners will be eligible for TOTUM Discount Card

Personalized learning experience

One year’s access to the course

Support by phone, live chat, and email

Upon the successful completion of the course, you will be awarded the “Diploma in Advanced Communication Skills – Level 3”.

Upon the successful completion of the course, you will be awarded the “Diploma in Advanced Communication Skills – Level 3”.

Course Curriculum Total Units : 10
1: Importance of Communication
Importance of Communication
2: Basics of Communication
Basics of Communication
3: The Communication Process
The Communication Process
4: The Communication Process
The Communication Process
5: Presenting Information
Presenting Information
6: Building Rrapport
Building Rrapport
7: Tools Used in Communication
Tools Used in Communication
Mock Exam
Mock Exam : Diploma in Advanced Communication Skills – Level 3
Final Exam
Final Exam : Diploma in Advanced Communication Skills – Level 3
Certificate Download Guide
Certificate Download Guide
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