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Communicating in a Business Environment

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Overview

Why is effective communication central in a business environment? What is your understanding of communication requirements, intended audience for communication and communication channel choice? Communicating in a Business Environment is a Pearson Endorsed Workplace Behaviour course that will provide a wealth of knowledge and expertise to support your personal and professional journey into the business industry. Soft skills are in high demand in this modern day and age with candidates now required to demonstrate both specialist skills and workplace behaviours. This Pearson course is comprehensive and designed to teach you about constructive communication, strategies to communicate productively, fostering good working partnership and lifting the morale. Studying effective communicating will make you think outside of the box and make you a valued asset to an organisation. You will become proficient in your knowledge of digital media policy, using digital media responsibly and how to minimise the misuse of digital media.

Key topics will be discussed at length such as the importance of communication in a business environment and how to explore different communication methods. This Pearson workplace course will help increase your confidence and knowledge relevant to your role within the workplace and give you the opportunity to seek new career paths.

Communicating in a Business Environment is directly delivered to you by Pearson Learning Hub. The engaging and interactive course material is created under the expertise and immediate supervision of Pearson.  The training is a well-structured, globally recognised quality video-based tutorial, combined with quizzes and many interactive activities which you will study step by step. You will learn to apply constructive communication strategies that will lead to career progression. You will gain an in-depth understanding of personal behaviours and why acquiring them makes you a desirable candidate to leading organisations.

Why You Should Consider Learning at 1Training

1Training provides learners the opportunity to acquire transferrable skills and workplace behaviours through this in-depth Pearson endorsed training that will enhance your self-confidence and inspire those around you. The course is well-structured and organised and offers learners the luxury of time to truly grasp these concepts. Learners will be provided with all the necessary material, tutorials, qualified course instructor and multiple free resources which include Free CV writing pack, Totum Card and ID card that makes you eligible for amazing offers and discounts at cinemas, restaurants and high-end retail stores along with Free career support and course demo to make your learning experience enriching and more rewarding.

Learning Outcomes

  • Have a clear understanding of the factors to plan business communications
  • Understand the effective techniques to communicate verbally and non-verbally.
  • Learn to communicate constructively in writing.
  • Learn how to use digital platform to get your message across.
  • Learn how to communicate outside of the organisation.

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Awarding Body

Pearson is a world-renowned and popular awarding body that directly delivers Pearson Learning Hub courses to learners all across the world. It is also the largest awarding organisation in the United Kingdom and has over 3 million students studying worldwide. It is a qualification brand that demonstrates academic excellence. Pearson soft skills and behaviours courses offer diverse skills that are important to an individual’s growth and development. These skills are highly valued by enterprises and organisations, as they are an important skill-set to achieve higher-level education and career progression. Gaining a Pearson endorsed certificate will set you up on the right path to growth and success.

Key Features

Gain an accredited UK qualification

Access to excellent quality study materials

Learners will be eligible for TOTUM Discount Card

Personalized learning experience

One year’s access to the course

Support by phone, live chat, and email

  • Learners must be over the age of 16.
  • Learners must have a basic understanding of the English language, ICT, Literacy and Numeracy.
  • A sound educational background is an added advantage.
  • Aspiring Managers
  • Entrepreneurs, Business Professionals
  • Individuals in top management

In order to complete Pearson Workplace Behaviour – Communicating in a Business Environment, learners will have to submit an assignment that comprises of 2 worksheets. The assignment will demonstrate your familiarity with this particular soft skill, and will test your ability to apply it within a workplace environment. The assignment will reflect your understanding of factors that impact effective communication.

Once you complete the course you will be awarded the Pearson Endorsed Certificate in Communicating in a Business Environment. It is designed to support and develop learners and employees during their professional journey, enabling them to improve productivity and be more competitive in the global arena.

Progression and Career Path

Once you successfully qualify in Communicating in a Business Environment, this Pearson endorsed certificate will prepare you to demonstrate your skills in workplace behaviours, and make you a highly valued candidate for potential organisations and employers. You can use this certification to exercise your understanding of different communication channels. You can enhance your education by getting certified further in soft skills programmes.  Below are some of the jobs you can land with this certification. You can earn up to £54,218 for the role of Manager and progress to higher earning potential with experience.

  • Managers (up to £54,218)
  • Entrepreneurs (up to £60,000)
  • Business Professionals (up to £58,478)
  • Company Director (up to £76,479)
  • Learners must be over the age of 16.
  • Learners must have a basic understanding of the English language, ICT, Literacy and Numeracy.
  • A sound educational background is an added advantage.
  • Aspiring Managers
  • Entrepreneurs, Business Professionals
  • Individuals in top management

In order to complete Pearson Workplace Behaviour – Communicating in a Business Environment, learners will have to submit an assignment that comprises of 2 worksheets. The assignment will demonstrate your familiarity with this particular soft skill, and will test your ability to apply it within a workplace environment. The assignment will reflect your understanding of factors that impact effective communication.

Once you complete the course you will be awarded the Pearson Endorsed Certificate in Communicating in a Business Environment. It is designed to support and develop learners and employees during their professional journey, enabling them to improve productivity and be more competitive in the global arena.

Progression and Career Path

Once you successfully qualify in Communicating in a Business Environment, this Pearson endorsed certificate will prepare you to demonstrate your skills in workplace behaviours, and make you a highly valued candidate for potential organisations and employers. You can use this certification to exercise your understanding of different communication channels. You can enhance your education by getting certified further in soft skills programmes.  Below are some of the jobs you can land with this certification. You can earn up to £54,218 for the role of Manager and progress to higher earning potential with experience.

  • Managers (up to £54,218)
  • Entrepreneurs (up to £60,000)
  • Business Professionals (up to £58,478)
  • Company Director (up to £76,479)
Course Curriculum Total Units : 14
1: Plan Business Communications
Communication Requirements (Part 1)
Communication Requirements (Part 2)
Intended Audience for Communication and Audience Requirements/ Needs
Before you Communicate
Communication Channels
Factors that Affect Communication Channel Choice
2: Communicate Verbally
Verbal Communication Skills and Techniques
Adapting Verbal or Non-Verbal Communication
3: Communicate in Writing
Structuring and Presenting Written Communication
Reviewing Written Communication
4: Know How to Communicate Using Digital Platforms
Digital Communication
Digital Media Policy
Consequences of Digital Media Misuse
5: Answer Queries from Inside and Outside the Organisation Effectively
Handling Queries and Answering Questions
WhatsApp chat
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