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Coaching Your Team through Uncertain Times


These are uncertain times that we tread on as we try to carefully navigate our way through a pandemic of such unprecedented proportions that the entire world is seeing economies collapse, sickness all over and death as they have never before. What we are potentially looking at is a changed world post pandemic, but while we are still battling this, it is important that we take the time to provide the right coaching for our teams so that businesses can continue. Here are some tips.

Help employees discover their own personal purpose. 

In this new work-from-home environment, free from the normal work scripts, many of us need to ask some basic questions such as, “What is my job now? How do I go about helping my organisation succeed? What do I want out of my career?” The answers might not be the same as they were a month ago. Discuss with employees whether any of the basic elements of their work have changed or will change. Get them to prioritise whom they are trying to serve and what they need from you in order to be effective. This type of conversation can provide the clarity needed to personalise our work’s purpose better than an organisation’s vision or mission statement, which is often so grand that employees have difficulty connecting it to their daily tasks.

Encourage employees to reflect on opportunities to recraft their jobs. 

Leaders should go out of their way to talk with employees about their strengths and how they can use them in their new way of working. What abilities and talents would they like to use more in their work in the weeks, months, and years ahead? What would they like to learn? This type of job crafting allows us to play to our strengths; letting our unique interests, perspectives, and background guide how we do our work and the value we add to the organisation. Your “best self” starts to determine the way you work, and work becomes more exciting.

Encourage self-compassion

Some of your team members may be looking around and wondering how their colleagues are keeping it together while they’re losing sleep and unable to be productive. Encourage them to have some self-compassion and acknowledge that stress is a normal, physiological response to feeling out of control or threatened. Help staff recognise that change can bring about a lack of agency which can send our brains and bodies into overdrive. If you’re feeling stressed, admit it, or talk about previous situations in which you’ve felt anxiety, so they know they’re not alone.

Focus on what you do control

Research has shown that even small rituals and routines can reduce stress and improve performance, as can incremental progress toward clearly defined goals. You might also give people more flexibility in dictating their work schedule, so long as you encourage them to plan in advance and make an agreement that the performance expectations remain the same.

While you do all this, you could also keep yourself educated and updated on the latest skills in leading a business and strategic management that could help you with your business.


Pearson BTEC Level 5 Certificate in Management and Leadership

Aspiring managers or individuals in current managerial positions and want to gain employment as senior manager and directors will find the Pearson BTEC Level 5 Certificate in Management and Leadership course informative. It is designed for individuals who want to acquire the necessary technical skills and knowledge to attain senior management positions. It is an in-depth programme that enables learners to enhance their educational opportunities in the same field or similar vocational area. Learners will gain a comprehensive understanding on key components such as strategic management and business planning, finance and budgeting and recruitment and selection.

The Pearson BTEC Level 5 Certificate in Management and Leadership course is suitable for individuals contemplating a career move, where the qualification will aid them to advance in their job role.

Once learners successfully complete the Pearson BTEC Level 5 Certificate in Management and Leadership they can progress to further vocational training such as Level 6 qualification or above, including Level 7 Diploma in Strategic Management. Individuals can seek careers in the capacity of Head of Department, Senior Manager and Director.

Foundation Certificate in Business Analysis

The Foundation Certificate in Business Analysis (BCS) is an introductory course for aspiring and existing Business Analysts. While, no previous experience is required to study this course, if you are working in a similar capacity or in a change environment, you will find this certificate a good fit for your career. The course provides an extensive coverage of all aspects of business analysis to gain a higher understanding of the role of a Business Analyst.

The course will cover a wide range of fundamentals required to perform as a Business Analyst. Learn key topics such as roles and competencies, strategic analysis, investigation techniques and delivering the business solution. If you want to enjoy strong job prospects and high earning potential, this course is a stepping stone to progressing to the next level.

Upon the successful completion of the Foundation Certificate in Business Analysis, you will gain an accredited qualification that will prove your skills and knowledge to potential employers. The certificate will validate your understanding of business analysis, and open the door to gaining exciting employment opportunities in the industry. You can also study further in business analysis and enhance your education. Listed below are job titles you can attain

  • Business Analyst 
  • Business Consultant 
  • Business Change Analyst 
  • Financial Consultant 




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